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A
Anonymous
August 13, 2013
Answered

A D E crashes

  • August 13, 2013
  • 2 replies
  • 1063 views

I've been trying to download an ebook but everytime I load the acsm file, ADE crashes and I get the following error:

  Nom d’événement de problème:APPCRASH
  Application Name:DigitalEditions.exe
  Application Version:2.0.1.0
  Application Timestamp:51efabb4
  Fault Module Name:rmsdk_wrapper.dll
  Fault Module Version:0.0.0.0
  Fault Module Timestamp:51efaba0
  Exception Code:c0000005
  Exception Offset:00023453
  Version du système:6.1.7601.2.1.0.256.1
  Identificateur de paramètres régionaux:3084

Is anyone familiar with this error?

    This topic has been closed for replies.
    Correct answer sjpt

    I'm not familiar with that particular error, but a general answer to ADE2.0 issues ...

    There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

    (You can have them both installed at once if you like.)

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

    2 replies

    shyamaps
    shyamaps
    Participant
    August 28, 2013

    Can you please share the acsm file or the URL to it?

    A
    Anonymous
    August 28, 2013

    to what? If you're talking about the link to the previous version of ADE I used, it's been posted already.

    shyamaps
    shyamaps
    Participant
    August 28, 2013

    Most of the eBooks that I tried to download in ADE worked fine for me and I did not see any crash. You must be seeing this ADE crash only for specific eBook. Is it possible for you to share which eBook you are facing this crash with the latest ADE?

    S
    sjptCorrect answer
    Inspiring
    August 14, 2013

    I'm not familiar with that particular error, but a general answer to ADE2.0 issues ...

    There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

    (You can have them both installed at once if you like.)

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

    A
    Anonymous
    August 27, 2013

    I eventually installed one of the previous versions and everything seems to work out fine for now... Thanks again!

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