A D E crashes

[Guest]

I've been trying to download an ebook but everytime I load the acsm file, ADE crashes and I get the following error:

Nom d’événement de problème:	APPCRASH
Application Name:	DigitalEditions.exe
Application Version:	2.0.1.0
Application Timestamp:	51efabb4
Fault Module Name:	rmsdk_wrapper.dll
Fault Module Version:	0.0.0.0
Fault Module Timestamp:	51efaba0
Exception Code:	c0000005
Exception Offset:	00023453
Version du système:	6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux:	3084

Is anyone familiar with this error?

[sjpt · Accepted solution]

I'm not familiar with that particular error, but a general answer to ADE2.0 issues ...

There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

(You can have them both installed at once if you like.)

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

[Guest]

I eventually installed one of the previous versions and everything seems to work out fine for now... Thanks again!

[shyamaps]

Can you please share the acsm file or the URL to it?

[Guest]

to what? If you're talking about the link to the previous version of ADE I used, it's been posted already.

[shyamaps]

Most of the eBooks that I tried to download in ADE worked fine for me and I did not see any crash. You must be seeing this ADE crash only for specific eBook. Is it possible for you to share which eBook you are facing this crash with the latest ADE?

[Guest]

oh sorry, here's the link to the ebook I was downloading.
http://www.harmatheque.com/ebook/le-piege-colonial-histoire-des-traites-de-colonisation-au-canada