acsm autorization

[gonzalog52877282]

It says me that i can't activate one ACSM file, because i have no connection to internet. My internet is working succesfully and i have permissions from the firewall of windows and i also have turned off the virus scan. I really need your help.

I'm using ADE v4.0.3 in windows vista and i was trying it in windows 8 as well. i was unlocking the setup file before installing too. I really don't know what else do.

Thank you and i'll wait for your answer.

[shreya]

Please share the exact error message !

[gonzalog52877282]

I have it in Spanish: "Digital Editions no ha podido conectarse al servidor de activación. Asegúrese de que está conectado a Internet.

In English would be like: "Digital Editions couldn't connect into the activation server. Check your Internet connection."

Thank you.

[shreya]

Are you trying to download the book from Adobe sample library store ?

[shreya]

Try now, it should work !!

[gonzalog52877282]

Yes, but i can't find my book there... I was trying to download another books and it was working. The problem is that I can't activate my computer... With windows vista and neither with windows 8.1

[shreya]

Restart your machine, and activate ADE

[gonzalog52877282]

I already did it!