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gonzalog52877282
Participant
February 24, 2015
Question

acsm autorization

  • February 24, 2015
  • 1 reply
  • 648 views

It says me that i can't activate one ACSM file, because i have no connection to internet. My internet is working succesfully and i have permissions from the firewall of windows and i also have turned off the virus scan. I really need your help.

I'm using ADE v4.0.3 in windows vista and i was trying it in windows 8 as well. i was unlocking the setup file before installing too. I really don't know what else do.

Thank you and i'll wait for your answer.

This topic has been closed for replies.

1 reply

Adobe Employee
February 25, 2015

Please share the exact error message !

gonzalog52877282
Participant
February 25, 2015

I have it in Spanish: "Digital Editions no ha podido conectarse al servidor de activación. Asegúrese de que está conectado a Internet.

In English would be like: "Digital Editions couldn't connect into the activation server. Check your Internet connection."

Thank you.

Adobe Employee
February 26, 2015

Are you trying to download the book from Adobe sample library store ?