Activation of e-reader does not work

Question

I have encountered in recent weeks problems with recognizing my e-reader in Windows 10. This was a common problem and is now solved with a new Windows update.

However, now I try to activate my e-reader, but it can not. When I do this I get an error message like 'Digital Editions has detected a fault on the activation server ". My Windows PC is activated.

I also tried to erase the activation of my PC, but it does not work as well!

A few weeks ago I have installed an SSD in my PC. Can that be the cause of the problem??

Who can help me?

Nanaky · Accepted Answer

Windows:

Close all applications.

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Select the Adept key.

Choose File > Export.

In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize.

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.

Anonymous · Answer

Thanks the bottom link was the fix...wonderful help...Stephen

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