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mareks82181615
mareks82181615
Participant
May 13, 2015
Question

ADE authorization problem

  • May 13, 2015
  • 2 replies
  • 436 views

Hello, I just downloaded ADE . I entered my ID , password, and gave authorize . Since then, I'm still not authorized and not quit. You do not know where he could be the problem?

    This topic has been closed for replies.

    2 replies

    M
    moirat84106204
    Participant
    May 20, 2015

    Hi I have had the same problem and may have found a solution.  When you read the information from kobo on how to read ebooks you have borrowed from your local library it mentions ADE version 3.  When you download ADE you get the lastest version ADE version 4.

    What I then did was uninstall ADE version 4.

    Then install ADE version 3.

    Finally I have been able to authorize my computer with Vista!!!!!!!

    Hope this helps

    S
    Adobe Employee
    shreya
    Adobe Employee
    May 14, 2015

    What is the exact error message you are getting ??

    mareks82181615
    mareks82181615Author
    Participant
    May 14, 2015

    Either I get that I can not connect to the server . But then when you try again , so I will authorize . But not stop authorize . Again and again there goes the green thing .

    S
    Adobe Employee
    shreya
    Adobe Employee
    May 14, 2015

    ok, restart your machine and try again

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