ADE doesn't detect my kobo ebook reader

[chantalw14566096]

Hi!

When I connect my Kobo Glo ebook reader to my computer (windows 8) , the ebook reader starts charging (as it should), but when I open Adobe Digital Editions to transfer ebooks, it doesn’t show the ebook reader at all. I can only copy books in a new shelf.

The problem started when I finished my last book and wanted to open a new one (already installed on Kobo), it showed the error Adobe authorisation failed… I could no more open any ebooks at all. As all I tried did not work, I reset the Kobo reader to the original setting and then wanted to connect it to ADE to transfer the ebooks again. But ADE doesn’t detect that the ebook reader is connected. What can I do?

[Nanaky]

The Reader detectet of your Device (PC/Mac)?

[chantalw14566096]

I'm sorry, I don't understand the question? I am using a windows PC (windows 8).

As the Kobo support told me it works best with ADE version 3.0 I have now installed this version, but still the same problem. When I connect the ebook reader, it is charged by the PC, but doesn't appear in ADE so that I cannot copy any books to it...

[Nanaky]

If your PC charged the Reader you can move the files over the File System to the reader.

[Guest]

I had the same problem. After using the file system ADE finally recognized my Kobo reader and I could transfer the books.

thanks for the help 😃

[Nanaky]

You are welcome.