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M
mnabag
Participant
April 29, 2015
Question

ADE qn

  • April 29, 2015
  • 1 reply
  • 204 views

Hi ,

Am having trouble accessing my ACCA book using ADE. The program keeps saying my computer is not authorized. And after a window pops up saying the program needs to close because of problems.

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    April 29, 2015

    Hello,

    Please download the latest ADE 4.0.3.114137

    http://www.adobe.com/solutions/ebook/digital-editions/download.html

    and try your workflow.

    M
    mnabagAuthor
    Participant
    April 30, 2015

    Hi Shreya,

    I tried to do that but it still fails. Please see attached the screen shot of the error.

    S
    Adobe Employee
    shreya
    Adobe Employee
    April 30, 2015

    Reason for the error message:

    Your ADE is authorized with a different id as compared to id which was used at the time of book download.

    You need to enter correct user id which was used at the time of book download.

    Hope this works !!

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