Copy link to clipboard
Copied
When I download library books they do not appear in ADE. Then ADE will not allow me close it or use any of the buttons. This program was working fine I was travelling and getting books from the library regularly with no problems.
I have tried uninstalling it and downloading it again then unauthorising then reauthorising but it still won't work.
I have tried installing the version 3 but I get an activation error.
I need help as I can't get books onto my KOKBO e-reader.
Robyn
Copy link to clipboard
Copied
Seams Kobo work only with Version 3. Which error message you get in ADE 3.0?
Copy link to clipboard
Copied
Hi
I was getting an error which said "Activation Error."
After uninstalling and installing again I re authorised the computer. When
I download a book it appears in ADE if the KOBO is not connected. If
connected the book does not appear in ADE. Also in both instances ADE
stalls I can't open book I can't close ADE. If I shut the computer down and
restart it when I open ADE there is no book there.
I'm wondering if when I reauthorised the computer I may have done it wrong.
I did under Overdrive rather than Adobe ID.
Robyn
Copy link to clipboard
Copied
Windows:
Close all applications.
Press WINDOWS + R.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Remove the Adept Folder.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize..
Macintosh:
quit Adobe Digital Editions.
Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.
Copy link to clipboard
Copied
I have done this and tried to down load a book. Now the error is:
E_LIC_ALREADY_FULLFILLED_BY_ANOTHER_USER
It seems I am going around in circles!
Robyn
Copy link to clipboard
Copied
Then you ebook is link with a other Adobe ID. Should contact the Library or Reseller of the eBook with ID was used für the file.
Copy link to clipboard
Copied
Sorry for the delay I have been working with the library staff to find out
if "Libby" is interfering with my downloads, but that is not the case.
Now when I select a new book from Overdrive and download it, ADE opens but
nothing else happens, the book appears in my downloads as an ADE file but
it will not open.
I get no error messages.
I have no idea what is wrong. I have checked the default apps and it is
correctly set for ADE.
Any help would be appreciated but I will be off line for a few days with no
access to internet.
Thanks
Robyn
Copy link to clipboard
Copied
Has you try go to file > add to library > choose the ebook?
Copy link to clipboard
Copied
Ok I did this and the book came up but once I connected the Kobo ADE
stopped working all the buttons went grey and I can't close it down.
I then restarted the computer to close ADE, opened ADE, the book had gone.
Next I closed ADE connected the Kobo and opened ADE all buttons were
working. I went to File added book and it came up but all buttons on ADE
went grey again and I couldn't close the program.
What next..
R
Copy link to clipboard
Copied
Has you try to contact kobo soport with which ADE version his reader are suppored?