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RobynLeeu
RobynLeeu
Participant
August 8, 2019
Question

ADE stopped working in May 2019.

  • August 8, 2019
  • 1 reply
  • 758 views

When I download library books they do not appear in ADE. Then ADE will not allow me close it or use any of the buttons. This program was working fine I was travelling and getting books from the library regularly with no problems.

I have tried uninstalling it and downloading it again then unauthorising then reauthorising but it still won't work.

I have tried installing the version 3 but I get an activation error.

I need help as I can't get books onto my KOKBO e-reader.

Robyn

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    August 8, 2019

    Seams Kobo work only with Version 3. Which error message you get in ADE 3.0?

    RobynLeeu
    RobynLeeuAuthor
    Participant
    August 8, 2019

    Hi

    I was getting an error which said "Activation Error."

    After uninstalling and installing again I re authorised the computer. When

    I download a book it appears in ADE if the KOBO is not connected. If

    connected the book does not appear in ADE. Also in both instances ADE

    stalls I can't open book I can't close ADE. If I shut the computer down and

    restart it when I open ADE there is no book there.

    I'm wondering if when I reauthorised the computer I may have done it wrong.

    I did under Overdrive rather than Adobe ID.

    Robyn

    RobynLeeu
    RobynLeeuAuthor
    Participant
    August 13, 2019

    Has you try go to file > add to library > choose the ebook?


    Ok I did this and the book came up but once I connected the Kobo ADE

    stopped working all the buttons went grey and I can't close it down.

    I then restarted the computer to close ADE, opened ADE, the book had gone.

    Next I closed ADE connected the Kobo and opened ADE all buttons were

    working. I went to File added book and it came up but all buttons on ADE

    went grey again and I couldn't close the program.

    What next..

    R

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