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ulrichg1028191
Participant
February 9, 2016
Question

Adobe Digital Edition 4.5 - starts with error

  • February 9, 2016
  • 1 reply
  • 538 views

Dear all

We have a user where she gets always this error message when opening Adobe Digital Edition 4.5:

Then we try to erase Authorization, but we get that error:

Then we followed the instructions to delete HKCU\Software\Adobe\Adept  but as we are using Adobe Digital Edition 4.5 as App-V, we find this key instead in this place  HKEY_CURRENT_USER\Software\Microsoft\AppV\Client\Packages\3FD2D261-552B-41C2-B3CD-0F178105EA94\REGISTRY\USER\S-1-5-21-1606980848-2025429265-839522115-723698\Software\Adobe\Adept    but when we deleted this ...\Adept key and user started Adobe digital Edition 4.5, the key was recreated and the error appeared again.  Is there anyone her who knows how we can deal with this issue when we use ADE 4.5 as App-V ?

Cordialement

Ulrich

 

    This topic has been closed for replies.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    February 9, 2016

    Have you remove the key as admin?

    U
    ulrichg1028191Author
    Participant
    February 9, 2016

    I removed the key under User's account - I don't see the key when I open Regedit.exe as admin.

    Nanaky
    Nanaky
    Participating Frequently
    February 10, 2016

    Try right click on registry and run as admin. Then remove the key.

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