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Participant
November 16, 2014
Question

Adobe Digital Edition Crashes

  • November 16, 2014
  • 2 replies
  • 967 views

Every time I try to drag my borrowed book, Adobe Digital Editions crashes.  What do I do?

    This topic has been closed for replies.

    2 replies

    Participant
    November 18, 2014

    I have a systematic crash with ADE 4.0.2  with some of my book when I try to open them. My config :

    Nom du modèle : MacBook Pro

      Identifiant du modèle : MacBookPro10,1

      Nom du processeur : Intel Core i7

      Vitesse du processeur : 2,6 GHz

      Nombre de processeurs : 1

      Nombre total de cœurs : 4

      Cache de niveau 2 (par cœur) : 256 Ko

      Cache de niveau 3 : 6 Mo

      Mémoire : 16 Go

      Version de la ROM de démarrage : MBP101.00EE.B05

      Version SMC (système) : 2.3f36

    Version du système : OS X 10.10.1 (14B25)

      Version du noyau : Darwin 14.0.0

      Volume de démarrage : MBP

      Mode de démarrage : Normal

    Could send a log if you give me an email at jytcom "at" icloud.com

    Dominic Michael
    Adobe Employee
    Adobe Employee
    November 19, 2014

    Can you try adding the book to Library and then opening it, instead of drag and drop?

    Steps:

    1) Switch to Library

    2) Select the menu item File-->Add to Library or Press Ctrl+O

    3) Choose the file to add

    Participant
    November 19, 2014

    My problem isn’t exactly the same. The books are already in the library and have already been opened before.

    --

    Jean-Yves

    Le 19 nov. 2014 à 11:30, Dominic Michael <forums_noreply@adobe.com> a écrit :

    Adobe Digital Edition Crashes

    created by Dominic Michael <https://forums.adobe.com/people/Dominic+Michael> in Adobe Digital Editions - View the full discussion <https://forums.adobe.com/message/6943352#6943352>

    Can you try adding the book to Library and then opening it, instead of drag and drop?

    Steps:

    1) Switch to Library

    2) Select the menu item File-->Add to Library or Press Ctrl+O

    3) Choose the file to add

    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6943352#6943352 and clicking ‘Correct’ below the answer

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    Dominic Michael
    Adobe Employee
    Adobe Employee
    November 17, 2014

    Can you please detail us on the scenario causing the crash?

    Participant
    November 17, 2014

    I have the same problem with Google Nexus 7 & DRM protected ADE. Every time I try to open one magazine, I get "you don't have the rights to open this book. Please check your adobe ID." But I have rights to open it, since I bought subscription. Then I check my adobe ID and when I try to reopen the book the reader doesn't open it and writes "the reader stopped working correvtly". EbookDroid, UB Reader, PocketBook. Can you help me?