Skip to main content
M
megpay42
Participant
November 16, 2014
Question

Adobe Digital Edition Crashes

  • November 16, 2014
  • 2 replies
  • 967 views

Every time I try to drag my borrowed book, Adobe Digital Editions crashes.  What do I do?

    This topic has been closed for replies.

    2 replies

    D
    DrJYT
    Participant
    November 18, 2014

    I have a systematic crash with ADE 4.0.2  with some of my book when I try to open them. My config :

    Nom du modèle : MacBook Pro

      Identifiant du modèle : MacBookPro10,1

      Nom du processeur : Intel Core i7

      Vitesse du processeur : 2,6 GHz

      Nombre de processeurs : 1

      Nombre total de cœurs : 4

      Cache de niveau 2 (par cœur) : 256 Ko

      Cache de niveau 3 : 6 Mo

      Mémoire : 16 Go

      Version de la ROM de démarrage : MBP101.00EE.B05

      Version SMC (système) : 2.3f36

    Version du système : OS X 10.10.1 (14B25)

      Version du noyau : Darwin 14.0.0

      Volume de démarrage : MBP

      Mode de démarrage : Normal

    Could send a log if you give me an email at jytcom "at" icloud.com

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    November 19, 2014

    Can you try adding the book to Library and then opening it, instead of drag and drop?

    Steps:

    1) Switch to Library

    2) Select the menu item File-->Add to Library or Press Ctrl+O

    3) Choose the file to add

    D
    DrJYT
    Participant
    November 19, 2014

    My problem isn’t exactly the same. The books are already in the library and have already been opened before.

    --

    Jean-Yves

    Le 19 nov. 2014 à 11:30, Dominic Michael <forums_noreply@adobe.com> a écrit :

    Adobe Digital Edition Crashes

    created by Dominic Michael <https://forums.adobe.com/people/Dominic+Michael> in Adobe Digital Editions - View the full discussion <https://forums.adobe.com/message/6943352#6943352>

    Can you try adding the book to Library and then opening it, instead of drag and drop?

    Steps:

    1) Switch to Library

    2) Select the menu item File-->Add to Library or Press Ctrl+O

    3) Choose the file to add

    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6943352#6943352 and clicking ‘Correct’ below the answer

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6943352#6943352

    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

    Start a new discussion in Adobe Digital Editions by email <mailto:discussions-community-adobe_digital_editions@adobe-v7.hosted.jivesoftware.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=3355>

    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    November 17, 2014

    Can you please detail us on the scenario causing the crash?

    I
    IvaVidenova
    Participant
    November 17, 2014

    I have the same problem with Google Nexus 7 & DRM protected ADE. Every time I try to open one magazine, I get "you don't have the rights to open this book. Please check your adobe ID." But I have rights to open it, since I bought subscription. Then I check my adobe ID and when I try to reopen the book the reader doesn't open it and writes "the reader stopped working correvtly". EbookDroid, UB Reader, PocketBook. Can you help me?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices