Adobe Digital Editions 2.0 will not run

Forum|Forum|12 years ago
December 29, 2013
2 replies
1639 views

It used to run. I used it to download e-books, but now I am told that it is an incompatable program. What do I need to do. I have tried to restart it. I uninstalled it and reinstalled it, and I installed an older version and tried up upgrade it. I'm totallly frustrated!

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weberdnsAuthor

Participating Frequently

kglad

Community Expert

1. reset your preferences: hold down shift-ctrl-alt while starting ade. if done correctly you'll see a confirmation dialog.

2. if you successfully reset your preferences and that fails to solve the problem, uninstall ade, restart your computer and then install ade.

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weberdnsAuthor

Participating Frequently

None of this works. I’m totally frustrated. Even updated to Windows 8.1 and tried and it doesn’t work any better!

kglad

Community Expert

attach a screenshot of the error message, http://forums.adobe.com/message/4209263#4209263

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weberdnsAuthor

Participating Frequently

I don’t have photoshop so I can’t do a screen shot. What it says it Adobe Digital Editions 2.0 has stopped working. A problem caused the program to stop working correctly. Windows will close the problem and notify you if a solution is available.

kglad

Community Expert

I did but it says to use photoshop and I don’t have it

you can paste that image into any graphics program (like ms paint).

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