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Participant
May 7, 2017
Answered

Adobe Digital Editions authorization [2017]

  • May 7, 2017
  • 2 replies
  • 4630 views

I only have one Kobo reader presently authorized for ADE.  At one time I had two.  For some reason, one unit dropped the authorization, and now I cannot reauthorize.  How many units can I authorize with an Adobe ID?  How can I unauthorize that which I cannot see.  And how can i begin to authorize my second unit. When I attempt to authorize I get an error message stating Limit of number of machines authorized for this ID has been reached

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Correct answer 29widder

For the issue should send a staff person a private message (under the name are display Staff).


I have done that but as of yet received no reply

Roger

2 replies

Participant
July 24, 2020

I also have a problem with ADE.

 

It worked fine up until July 15, 2020. Since then, when I click the PDF link at Archive, nothing happens except that I get an empty new tab. ADE does not start up as it used to. I tried erasing authorization and re-authorizing, to no avail. Running Windows 10 on a Dell Inspiron, if that's relevant.

Participant
May 2, 2021

I've made some progress, though whether it's from my own effort or just randomness is hard to tell. In short, I tried different browsers, and one of them works and lets me download books from Archive again (to the extent that Archive itself permits it, of course, which has changed recently--but that's another story).

Participant
May 2, 2021

Good night sir

 

Nanaky
Participating Frequently
May 8, 2017

You can authoirze 6 devices. Which error message you get exactly?

Participant
May 8, 2017

I need activation reset because I have been trying to fix error downloading books from library and doing factory resets on ereader. I get message “ I have reached maximum # of devices “ when I try to authorize my device but only have one ereader.

Roger

Nanaky
Participating Frequently
May 8, 2017

In this case should wirte a adobe staff person. (Staff under the name in forum.)