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crazypretzel
Participant
February 11, 2014
Question

Adobe digital editions has stopped working??

  • February 11, 2014
  • 1 reply
  • 613 views

I have been using ADE to read library ebooks, and the 2.0 version has never worked for me- I have always got the error message "Adobe digital editions has stopped working" as soon as I try to open it. I have been using the older version 1.7.2, but now it will no longer let me use this version and forces me to download an upgrade. I have tried 2.0 and 3.0 and both get the same error message. I have tried reinstalling and allowing through my firewall but I still keep getting the message. Does anyone know how I can fix this please??

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    1 reply

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    chiragjuneja
    Participating Frequently
    February 11, 2014

    When you open the ADE 2x/3x, It tries to load the books' details from the "My Digital Editions" folder (in "My documents") for the library view. If any of the book is corrupt, It fails to open correctly.

    I am guessing this is the issue.

    Can you try the following:

    Backup the "My Digital Editions" folder and then remove this folder.

    Now open the ADE. Hopefully, It will work.

    If it does, you can open the books from the Backed up folder.

    I hope it helps.

    C
    crazypretzelAuthor
    Participant
    February 11, 2014

    Thanks for the tip, but it hasn't helped. I still get the same error message. Any other ideas?

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