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J
jimbran1959
Participant
February 22, 2013
Question

Adobe Digital Editions v2.0 Error Check Activation

  • February 22, 2013
  • 10 replies
  • 77403 views

I have downloaded Adobe Digital Editions v2.0.  I have my computer authorized.  Whenever I try to download a book from the local library, it states   "Error! Check Activation."  I contacted customer support, they suggested that I remove the program and then reinstall, which I did....Same error.  I can not seem to find anything on the website relating to this issue.

This topic has been closed for replies.

10 replies

B
barbarab75641909
Participant
January 17, 2017

I have Windows 10.  ADE 4.5.1 kept locking up, not closing, not downloading books from the library, then when it finally did that it would not transfer them to my ebook.  I looked on 'this PC', 'Desktop', and clicked on 'Libraries', and saw a folder there called My Digital Editions.  I renamed it by adding 'old' to the name. I uninstalled ADE, then reinstalled it.  I pushed Control-Shift-D, and authorized the computer, then I pushed 'help' and 'authorize computer' and filled in my id and password again.  Then downloaded books from the public library, transferred them to my ebook and all worked fine.

A
Anonymous
September 9, 2016

Ça marche ! effacer l'autorisation et autoriser de nouveau...

Yahoo!!! Merci beaucoup...

A
amedor
Participant
August 21, 2016

Hi

I have windows 10 and was getting the ERROR! CHECK ACTIVATION code too. After hours of fun (not), I finally downloaded version 1.7.2 of the Adobe Digital Edittions as a final try and I finally managed to get a book though to my KOBO!

Try it and see if it works!

L
lembal16891072
Participant
July 27, 2016

ctrl+sHIFT+D  and then reauthorize it

wilmerd48397411
wilmerd48397411
Participant
May 14, 2015

thanks for these thread! this is actually works.!

DE-Authorized and RE-authorized really works.!

paulf32
paulf32
Participant
March 18, 2015

Worked a treat!!!!

N
ninam37117499
Participant
February 18, 2015

thank you very much!!!!!this worked perfectly ( CTRL+SHIFT+D)

bree900
bree900
Participant
February 18, 2015

You're more than welcome.

J
jamesp48606993
Participant
March 19, 2015

Hi all, trying to de-authorize and getting this message "Unable to erase authorization,  Please try after some time"  any advice. thanks susan


having this exact same issue.

gkmanku
gkmanku
Participant
January 29, 2015

I had exactly the same issue - and then I did ctrl+shift+d and deauthorised and then reauthorised. perhaps Adobe should but this info on their website.

    R
    rotermundt
    Participating Frequently
    November 8, 2014

    This is the solution: Installing Adobe Digital Editions 2.0 in Windows Vista

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    February 22, 2013

    Moving this discussion to the Adobe Digital Editions forum.

    Which operating system are you using?  If you try to download a book from our Sample library http://www.adobe.com/products/digital-editions/eBook.html do you receive the same error?

    J
    jimbran1959Author
    Participant
    February 23, 2013

    I am using Windows Vista.  And yes, I receive the same error when downloading from the sample library

    S
    sjpt
    Inspiring
    February 23, 2013

    See if you can get on better with the older, more reliable version 1.7.2.

    I haven't seen that precise issue with V2.0, but 1.7.2 is a fix in an alarming number of situations.

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

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