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Participant
February 22, 2013
Question

Adobe Digital Editions v2.0 Error Check Activation

  • February 22, 2013
  • 10 replies
  • 77402 views

I have downloaded Adobe Digital Editions v2.0.  I have my computer authorized.  Whenever I try to download a book from the local library, it states   "Error! Check Activation."  I contacted customer support, they suggested that I remove the program and then reinstall, which I did....Same error.  I can not seem to find anything on the website relating to this issue.

This topic has been closed for replies.

10 replies

Participant
January 17, 2017

I have Windows 10.  ADE 4.5.1 kept locking up, not closing, not downloading books from the library, then when it finally did that it would not transfer them to my ebook.  I looked on 'this PC', 'Desktop', and clicked on 'Libraries', and saw a folder there called My Digital Editions.  I renamed it by adding 'old' to the name. I uninstalled ADE, then reinstalled it.  I pushed Control-Shift-D, and authorized the computer, then I pushed 'help' and 'authorize computer' and filled in my id and password again.  Then downloaded books from the public library, transferred them to my ebook and all worked fine.

September 9, 2016

Ça marche ! effacer l'autorisation et autoriser de nouveau...

Yahoo!!! Merci beaucoup...

Participant
August 21, 2016

Hi

I have windows 10 and was getting the ERROR! CHECK ACTIVATION code too. After hours of fun (not), I finally downloaded version 1.7.2 of the Adobe Digital Edittions as a final try and I finally managed to get a book though to my KOBO!

Try it and see if it works!

Participant
July 27, 2016

ctrl+sHIFT+D  and then reauthorize it

wilmerd48397411
Participant
May 14, 2015

thanks for these thread! this is actually works.!

DE-Authorized and RE-authorized really works.!

paulf32
Participant
March 18, 2015

Worked a treat!!!!

Participant
February 18, 2015

thank you very much!!!!!this worked perfectly ( CTRL+SHIFT+D)

bree900
Participant
February 18, 2015

You're more than welcome.

March 4, 2015

Hi all, trying to de-authorize and getting this message "Unable to erase authorization,  Please try after some time"  any advice. thanks susan

gkmanku
Participant
January 29, 2015

I had exactly the same issue - and then I did ctrl+shift+d and deauthorised and then reauthorised. perhaps Adobe should but this info on their website.

Participating Frequently
November 8, 2014
Jeffrey_A_Wright
Community Manager
Community Manager
February 22, 2013

Moving this discussion to the Adobe Digital Editions forum.

Which operating system are you using?  If you try to download a book from our Sample library http://www.adobe.com/products/digital-editions/eBook.html do you receive the same error?

Participant
October 23, 2016

I am using Windows 10.  I have tried reauthorizing the computer both from the Ctrl+Shift option and the Help dropdown.  It isn't recognizing my login ID and password.  I go to reset the Adobe ID and Password and I get no response with a new password. However I can still login to Abode with my ID and password.  I am totally locked out of the app.

December 16, 2016

I am having the exact same issues. I try to use it to read digital library books, but it hasn't worked for about two weeks. I uninstalled an older version and downloaded v 4.5. Still doesn't work. Updated my password on the Adobe website. Now it won't even let me deauthorize and reauthorize. So frustrated!