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emilyc64639120
Participant
July 6, 2018
Question

Adobe digital editions

  • July 6, 2018
  • 1 reply
  • 317 views

Hi. I am trying to download an Ebook and everytime I try to access the acsm link it comes up with a message saying activation error. Can someone please help me?

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    July 6, 2018

    Which error message you get exactly?

    E
    emilyc64639120Author
    Participant
    July 6, 2018

    It just said activation error in a wee box.

    Nanaky
    Nanaky
    Participating Frequently
    July 9, 2018

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

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