Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases. Do you know how to deauthorize ore get rid of that old account?

[edwinh79859820]

Adobe Digital Reader -- I can't deauthorize an old defunct email address (with a lost password) and this is blocking downloading or reading all new book purchases.  Do you know how to deauthorize ore get rid of that old account?

[Meenakshi Negi]

Hi Edwinh,

Please refer to the steps mentioned here Digital Editions Help | Authorizing and de-authorizing Adobe Digital Editions for deauthorizing.

Check if that helps.

Regards,

Meenakshi

[jens24025190]

This does not solve the problem. Old email and lost password

[Meenakshi Negi]

Moving this to Adobe Digital Editions

[jens24025190]

I also need help on identical way. Please contact me