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Inspiring
September 4, 2016
Question

After W10 Pro upgrade, ADE won't launch/come up/inintiate

  • September 4, 2016
  • 2 replies
  • 268 views

Previously I was at Win7, did the free upgrade to W10 Home and then paid upgrade to W10 Pro. Have applied the Anniv update.

Under W7, ADE4.5 was working fine. After all the W10 work, it would fail to come after double-clicking the icon.  There was perhaps a brief flicker somewhere, but I have a fast machine (an Alienware R4 Aurora) that often doesn't display error popups long.

Photoshop CS6 runs fine.

Deinstalled ADE, downloaded the latest (V4.5.2), reinstalled.  Same nothing.

FWIW, I have it installed on a separate apps drive, an SSD, so its binaries will be mostly on that G: drive with the inevitable few on the C: drive. This worked fine under W7 and for all other apps.

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    2 replies

    Nanaky
    Participating Frequently
    September 9, 2016

    Try this, (Has help by my Digital Edition).
    Closed all Message of Digital Edition.
    Go to My Digital Edition Folder under your Documents and rename it in My DIgital Edition.old.
    Then start again Digital Edition with right click and run as Admin.

    Now you can download the eBooks agian over file add to Library.

    Good Luck.

    sdean7855Author
    Inspiring
    September 11, 2016

    Alas, ran it as admin after changing the folder name, but that didn't accomplish anything other than to create a new My Digital Editions folder.

    The ADE application window never appears and when I look in Task Manager it isn't there either.

    <plaintively> I have books purchased I'd like to read......

    sdean7855Author
    Inspiring
    September 8, 2016

    Hello, it's been 4 days and no answer.  Of course with  DRM, the consumer is stuck with a monopoly product and no recourse.  So why not abuse him or her with no support and a busted product?   Adobe, like Ma Bell of old, doesn't have to care.......