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R
riverboatsam
Participant
March 26, 2018
Question

ASCM Fulfillment no longer working.

  • March 26, 2018
  • 1 reply
  • 1766 views

A few days ago, the process wherein one clicks on an .ascm file when then fulfills with an .epub file has quit working.  Digital Editions (4.5.7.181275) launches, but that's it.  Nothing comes up; there is no "fulfillment," nothing is spinning - it does not appear to be hung, but it never fulfills the request.  I have reinstalled, tried a 2nd book, but nothing gets fulfilled.  Prior to this happening, I was having problems with returned (library) books re-appearing (although they were not actually on the PC) and I would "delete" them.  But I could still download new ASCM books from the Library and double-click/fulfill them using Digital Editions.  But like I said, a few days ago, that quit working.  Not sure if it is some new Microsoft Upgrade (like they destroyed my ability to use Adobe Reader by forcing all PDF's to go to "Edge") or just some glitch in Digital Editions itself.  Is there a work-around for this, or perhaps an older Digital Editions App that I can download?  Thanks for any help!

    This topic has been closed for replies.

    1 reply

    F
    Frankens
    Participant
    March 27, 2018

    I haven't installed it yet, but I downloaded Adobe DE version 2.0 from www.epubsoft.com/soft/adobe-digital-editions to see if it will work. Another forum member wrote an answer to his problem that he had posted similar to yours & that wasn't answered giving the URL download address & saying that his install of DE version 1.75 from there fixed the no response to .acsm files. I saw the 2.0 v only now; its URL is www epubsoft.com/free-software.html  I'm uncertain if it is an Android app, which I prefer to Windows PC for present need.

    ManuelNFZ
    ManuelNFZ
    Participant
    March 27, 2018

    Thank you. I had the same problem, I downloaded version 2 and the problem was solved.

    R
    riverboatsamAuthor
    Participant
    April 7, 2018

    I had this same issue, but this thread helped me resolve it...by uninstalling 4.5, installing 2.0, and deleting a registry key.

    This is, of course, completely ridiculous, Adobe (and most ebook vendors)!! Most people I know would have given up ages ago. Terrible software.


    Yeah, it's an industry wide problem - nobody cleans up after themselves.  They'll grudgingly write an uninstall program that usually gets rid of all (or most) of the files, and maybe the directories, but nobody puts in code to clean up the entries they've made in the registry.  Just poor programming and lack of management oversight.  It's a sad state of affairs when a user has to edit the registry to clean up after an application programmer. Adobe isn't alone in this, but I'd have thought they'd be better than most others.

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