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carols44445314
carols44445314
Participant
February 28, 2015
Answered

Authorising ID Problem

  • February 28, 2015
  • 1 reply
  • 488 views

I reloaded 3.0 after repairs to hard drive. When I try to authorise, I get this error message "You can only authorize this computer with Adobe ID that hasn't been previously used to authorize any other computer or mobile device. Please try again" . Its the same computer and hasn't been on any other device or computer.

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 28, 2015

    Can't authorize with a previously used Adobe ID

    <moved from Downloading, Installing, Setting Up to Adobe Digital Editions>

    carols44445314
    carols44445314Author
    Participant
    February 28, 2015

    Thank you, it worked!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 28, 2015

    you're welcome.

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