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Participant
July 21, 2013
Frage

Authorization won't happen???

  • July 21, 2013
  • 1 Antwort
  • 289 Ansichten

When I try to authorize digital editions, I get E_Adept_Request_expired, so what is happening, and how canI fix this?

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    1 Antwort

    Inspiring
    July 22, 2013

    Various possibilities, I can't be sure which (if any) will help.

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Unfortunately, it often then gives misleading error messages about what is wrong.

    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your Adobe ID.

    Check that the time and timezone on your computer are correct.

    There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

    (You can have them both installed at once if you like.)

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172