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A
Anonymous
September 2, 2014
Question

Authorize Adobe Digital Editions on new computer from old computer.

  • September 2, 2014
  • 2 replies
  • 1201 views

Have new computer.  Am trying to authorize Adobe Digital Editions on it with my email address.  I get a message saying that my email address is being used on another computer.  That's true.  It's the old computer which I no longer have.

    This topic has been closed for replies.

    2 replies

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    Oana-Dana
    Participant
    September 3, 2014

    I've also changed my computer and cannot access my eBooks. However, the message that I get is "Incorrect login ID or password for the selected eBook vendor.Please try again". I've checked my ID and my password, I've carefully browsed the vendors list, but no option works. I'm at a loss...

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    Anonymous
    September 4, 2014

    I've spent hours working on this problem.  I've gone to the chat line and keep hitting roadblocks.  I really don't know what to do next.  I was told by one chat person to de-authorize my computer and re-authorize it.  However, if it doesn't recognize you, you can't de-authorize it! 

    D
    dianneandlucy
    Participant
    September 6, 2014

    I have had the same problem and I held down ctrl the arrow above it and D that seemed to work. I then had to de-authorize my kobo but now I don't know how to re-activate it

    A
    Anonymous
    September 3, 2014

    I have the same problem as yours. I hope we get some answers soon.

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