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Participant
July 15, 2013
Question

Autorisation

  • July 15, 2013
  • 1 reply
  • 261 views

I was trying to autorise my "new" desk top but got the answer that my ID could only be used one time. Where can I see if my computer neeed autoristion?

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    1 reply

    Inspiring
    July 15, 2013

    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

    Unfortunately, it often then gives misleading error messages about what is wrong.

    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your Adobe ID.