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paull54092536
Participating Frequently
November 22, 2015
Question

Can't open books on iPad

  • November 22, 2015
  • 1 reply
  • 1300 views

I purchased an ebook which I could not open in iBooks, which is frustrating in itself, but had to download ADE. I opened it first on my Desktop computer and then emailed it to my iPad because ADE couldn't see my Desktop. When I try to open it on my iPad through Bluefire Reader ~ I only get I get an error telling me that "Trios item was originally downloaded with a different user account to Adobe ID. to continue, please add that account." I don't have any other account, so how can I read this on my iPad?

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    1 reply

    Nanaky
    Participating Frequently
    November 23, 2015

    You must used the same Adobe ID how used in Digital Edition by the first open. This is the "key" to open the eBook.

    paull54092536
    Participating Frequently
    November 24, 2015

    apparently I didn't use any Adobe ID in the permissions it says it's licensed to unknown then urn uuid and a long serial number

    paull54092536
    Participating Frequently
    November 24, 2015

    Start Digital Edition.
    Press ctrl + shif + d (windows) or cmd + shift + d (macintosh)

    accept that should remove the authorize.

    then go to help < computer authorize and enter your Data

    The eBook are linked with the empty authorize. You must ask the seller/Library of the eBook for new Download without authorize. Then can download again and linked with your adobe id.


    Thank you