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L
leontinev65413079
Participating Frequently
November 4, 2015
Question

changing emailadress on ADE is not working

  • November 4, 2015
  • 2 replies
  • 359 views

I want to change my Emailadress on ADE, because my old adress will be removed within three weeks.

I already changed my adress on my Adobe ID, but I am not able to change it on ADE.

ADE doesn't recognize my old adress when I use CTRL-SHIFT-D.

I contacted the helpdesk about this, but they couldn't help me.

This topic has been closed for replies.

2 replies

Nanaky
Nanaky
Participating Frequently
November 4, 2015

If you want used a other Adobe ID, you should say which error message you get exactly when try to remove.

Nanaky
Nanaky
Participating Frequently
November 4, 2015

If you want choose the E-Mail-Adresse should do it in his account: www.adobe.com -> Menage Accounts.

L
leontinev65413079Author
Participating Frequently
November 4, 2015

No Nananky, as I wrote before, that's for changing my Adobe ID. I already did that with succes.

But I want to change my Abobe Editions mailadress. And that isn't possible, because ADE don't recognize my old adress, so I can't change it.

Nanaky
Nanaky
Participating Frequently
November 5, 2015

I think this wil do! Thank you.

I don't dare to do it right now, because I'm afraid I can't connect my only working E-reader again, before my account is reset, do to too many devices.

I have two ereaders, and only one is working right now.

But again, many thanks.

Now I will go back to chat for resetting my account.


^^ Good Luck.

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