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A
Anonymous
July 24, 2013
Question

Deactivating an Adobe ID

  • July 24, 2013
  • 1 reply
  • 620 views

I have two Adobe IDs that I need to get rid of - ie. to deactivate, as they conflict on my PCs, when I download books from the library. I use Windows 7 and Windows Vista. Thanks for any help. Lisa

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    1 reply

    S
    sjpt
    Inspiring
    July 24, 2013

    Using ctrl-shift-D (cmd-shift-D on a Mac) to ADE in Library view will allow you to remove the association with old Adobe IDs; eg deactivate them on that PC.

    A
    Anonymous
    July 26, 2013

    Thanks. All I get from using this move from ADE in Library view is possibility to delete the authorization of my computer - not to delete IDs. ???

    S
    sjpt
    Inspiring
    July 26, 2013

    The authorization is the authorization for the computer to use books associated with a particular ID.

    You can't deactivate an ID completely, you just deactivate it's use on a particular computer.

    Once removed, you can then reauthorize the computer to use the ID that you need.

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