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Difficulty downloading eBooks to ADE

New Here ,
Apr 07, 2020 Apr 07, 2020

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I am attempting to download books to my eReader via Adobe Digital Editions. I have done so before but has been a number of years. When I attempt to open the downloaded eBooks I get the message "Error getting License. License Server Communication Problem: E_ACT_NOT_READY". I've tried looking into this myself and the help centers suggest de-authorizing my ADE account and re-authorizing it. The problem is I do not remember the password to my adobe account and I no longer have access to the email that the account is registered to in order to reset/retrieve the password. I talked with someone at Adobe support who had me re-download and re-register. But upon opening the download it automatically opened to the original account and did not give me the option to utilize a new account.






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