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S
sorcerer
Participating Frequently
March 22, 2016
Answered

Digital Editions can't handle two Adobe IDs - what can I do?

  • March 22, 2016
  • 2 replies
  • 2859 views

It seems that Nook are closing their UK operations and we're being moved over to Sainsburys Entertainment instead.

One of the requirements of the transfer is that we have to download and install Adobe Digital Editions on the computer (Windows 7 Pro) then use it to 'Authorise' both the computer and the Nook, in order to download books first to the computer and then transfer to the Nook.

I did all this and it worked perfectly well. I got an Adobe ID, ran and installed ADE, authorised the computer and then authorised my Nook. I bought a book, downloaded and transferred it to my Nook. All good - everything worked as it should.

Next, I got an Adobe ID for my wife because she has a Nook as well. Remember that ADE is already on the computer and the computer is already authorised, so now I connect her Nook to authorise it with her Adobe ID. ADE sees that there's an unauthorised Nook attached but the only ID it has to authorise it with is mine, not hers, and it won't allow me to input her ID anywhere.

Of course, this isn't going to work because we both have separate Nook (and now, Sainsburys) accounts with different books in them and different credit/debit cards paying for them, so she obviously needs to have her own Nook authorised with her own ID - doesn't she?

So, what do we do?

    This topic has been closed for replies.
    Correct answer Nanaky

    I can understand the device (the Nook e-reader itself) being locked to one ID, but the computer is only being used to get the book onto the Nook. If there are 4 Nooks in the house, the computer should be allowed to download all books, then as each Nook connects, the ID should come into play so that each Nook only gets what each ID is authorised for.

    However, I can now see that it doesn't work like that so I'll just have to try the merging of accounts.

    Thanks again Nanaky.


    sorcerer schrieb:

    I can understand the device (the Nook e-reader itself) being locked to one ID, but the computer is only being used to get the book onto the Nook. If there are 4 Nooks in the house, the computer should be allowed to download all books, then as each Nook connects, the ID should come into play so that each Nook only gets what each ID is authorised for.

    However, I can now see that it doesn't work like that so I'll just have to try the merging of accounts.

    Thanks again Nanaky.

    In this case it possible that you create a other user in your Computer. For a new user ask Digital Edition for a own authoirze.

    2 replies

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    March 23, 2016

    You can use Adobe Digital Editions on a second computer.

    S
    sorcererAuthor
    Participating Frequently
    March 23, 2016

    "You can use Adobe Digital Editions on a second computer."


    Maybe you can Bernd, but we only have one computer here and that should be enough. If we compare it to a bank, my wife and I have both got accounts at HSBC but we don't need a computer each to access those accounts - different IDs ensure that the accounts are separate and can be accessed independently from the one computer.


    Thanks for your input though

    W
    wkaan
    Participant
    October 9, 2022

    A great reason to dislike Adobe intensely.

      Nanaky
      Nanaky
      Participating Frequently
      March 23, 2016

      You can try to merge: https://helpx.adobe.com/digital-editions/kb/joining-multiple-user-ids-digital.html

      S
      sorcererAuthor
      Participating Frequently
      March 23, 2016

      Thanks Nanaky, I'll bear that in mind if we can't find a better solution but it's not really the answer I was hoping for.

      The link you gave says "You want to view the same content on multiple eReader devices or IDs with Adobe Digital Editions" but we don't want to do that. I have my account with my books and she has her account with her books and we don't want to view the same content at all.

      Surely we cannot be the only household in the entire world where more than one person has a Nook? There's got to be a way of authorising two different Nooks (and accounts) on one computer - hasn't there?

      Thanks again though

      Nanaky
      Nanaky
      Participating Frequently
      March 23, 2016

      No you can one device authorize only with one adobe not more then one Adobe ID.

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