Digital Editions error: E_ACT_NOT_READY

[ashleyselland]

E_ACT_NOT_READY keeps on popping up when I download a book I purchased. I can't seem to open a book on my imac computer. I have the latest edition installed, which I installed just for this book. I can't seem to find a spot to "login" into my account. I've already asked for help somewhere else and no one can seem to help. I was some how able to install the app and open the book on my ipad as it asked for my adobe login. I have had no luck on my computer though, which is the only way to print from the book.

[Nanaky]

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.