Skip to main content
J
Jody01
Participant
March 15, 2016
Answered

Digital Editions: I receive Error: Check Activation when I try to download a library book.

  • March 15, 2016
  • 4 replies
  • 4161 views

I am unable to see my book in Digital Editions after downloading from the library website.  I receive:  Error. Check Activation. 

When I try to deauthorize and reauthorize, which previously reset Digital Editions, I receive an error Unable to deauthorize, please try again later after entering my password.

I only have 3 days to download this book before it expires, so urgent assistance is appreciated.

    This topic has been closed for replies.
    Correct answer Nanaky

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    4 replies

    DemelzaPoldark
    DemelzaPoldark
    Participating Frequently
    March 21, 2016

    I had the same problem as well.  It has been happening since I upgraded to Windows 10.  This worked great.  It was a little difficult to find the Adobe/Adept but I found it evenutally.  Thanks.

    M_A130095
    M_A130095
    Known Participant
    March 18, 2016

    Fixed it. Thanks a lot for the help!

    Nanaky
    Nanaky
    Participating Frequently
    March 21, 2016

    You are welcome.

    Nanaky
    NanakyCorrect answer
    Participating Frequently
    March 16, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

      N
      noreenj68615825
      Participant
      September 13, 2021

      This did not work for me. Please advise!

       

      My issue:

       

      - Can download .asm file from library/overdrive

      - Can transfer the book to my ereader via digital editions

      - Both my Digital Editions and ereader (Kobo) are authorized with the same email address

      - When I try and access the library book, the error says:
      "Your eReader is not authorized to open this book. This book is protected by Adobe Digital Rights Management "DRM". Because you previouslydeuahtorized eReader, you need to re-import the book using Adobe Digital Editions":

      - I spent 2 hours troubleshooting with Kobo and nothing worked.

       

      Please help!

      J
      Joelle5FBF
      Participant
      October 8, 2021

      Just wondering if you found a solution? I am currently having this exact issue having been able to download books no issue for months. I've reset both ADE and the KOBO deleted ADE and redownloaded, nothing has helped. 

      M_A130095
      M_A130095
      Known Participant
      March 16, 2016

      Same problem here too.

      It started after I upgraded to the new version. I tried to re-install but keep getting the new version, so that was totally useless.

      Please help book expires soon!

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices