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Digital Editions: I receive Error: Check Activation when I try to download a library book.

Forum|Forum|10 years ago
March 15, 2016
4 replies
4169 views

I am unable to see my book in Digital Editions after downloading from the library website. I receive: Error. Check Activation.

When I try to deauthorize and reauthorize, which previously reset Digital Editions, I receive an error Unable to deauthorize, please try again later after entering my password.

I only have 3 days to download this book before it expires, so urgent assistance is appreciated.

digital editions activation error

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Correct answer Nanaky

Windows:

Close all applications.

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Select the Adept key.

Choose File > Export.

In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize.

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.

DemelzaPoldark

Participating Frequently

I had the same problem as well. It has been happening since I upgraded to Windows 10. This worked great. It was a little difficult to find the Adobe/Adept but I found it evenutally. Thanks.

M_A130095

Known Participant

Fixed it. Thanks a lot for the help!

Nanaky

Participating Frequently

You are welcome.

NanakyCorrect answer

Participating Frequently

Windows:

Close all applications.

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Select the Adept key.

Choose File > Export.

In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize.

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.