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M
minczel
Participant
June 7, 2014
Answered

downloaded document cannot be opened in Adobe Digital Editions, error is #2038

  • June 7, 2014
  • 1 reply
  • 1204 views

I have downloaded a document for Adobe Digital Editions, but it cannot be opened, error is # 2038, what to be done ??

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    This topic has been closed for replies.
    Correct answer Rave

    Hi minczel,

    The #2038 error indicates that ADE cannot get to Activation server. This generally happens because of either system or application level firewalls disallow access to the Adobe activation site (http://adeactivate.adobe.com/adept/)

    Try disabling the firewall and check.


    You might also want to refer to the solution mentioned in the thread : Error # 2038

    Regards,

    Rave

    1 reply

    Rave
    RaveCorrect answer
    Participating Frequently
    June 7, 2014

    Hi minczel,

    The #2038 error indicates that ADE cannot get to Activation server. This generally happens because of either system or application level firewalls disallow access to the Adobe activation site (http://adeactivate.adobe.com/adept/)

    Try disabling the firewall and check.


    You might also want to refer to the solution mentioned in the thread : Error # 2038

    Regards,

    Rave

    M
    minczelAuthor
    Participant
    June 8, 2014

    Thank you, now the book was opened, everything is OK, I am not sure to understand what the problem was, but who cares ?

    Met vriendelijke groeten (= kind regards),

    R. Minczeles.

    Van: Rave

    Datum: zaterdag 7 juni 2014 21:14

    Aan: Roger Minczeles

    Onderwerp: downloaded document cannot be opened in Adobe Digital Editions, error is #2038

    downloaded document cannot be opened in Adobe Digital Editions, error is #2038

    created by Rave in Downloading, Installing, Setting Up - View the full discussion

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