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Participant
February 13, 2015
Question

E_ACT_NOT_READY iMac

  • February 13, 2015
  • 1 reply
  • 504 views

i got a new iMac an now Adobe Digital Editions says Licence Communicationserver Error: E_ACT_NOT_READY.

What can I do?

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    1 reply

    Participating Frequently
    February 13, 2015

    Please follow the instructions given in the link below:

    https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

    I hope it helps.

    -Chirag

    Participant
    February 13, 2015

    Thank you for the link. But I get the answer: Authorization can not Erase. Try it later.

    Do you now what happens?

    Barbara

    Participating Frequently
    February 13, 2015

    Hi Barbara,

    There can be various reasons why you could not de-activate successfully.

    Can you try to reboot the machine and try again?

    If De-activation still does not work, then you can follow the following steps:

    Kill ADE : On your mac, Press "command-Q"to kill ADE.

    Then Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    It should delete the activation record from mac.

    Now when you launch ADE, you will no longer be activated.

    I hope it helps.

    -Chirag