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E_ACT_NOT_READY on Android

Community Beginner ,
Sep 23, 2016 Sep 23, 2016

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Hello

I have installed ADE 4.5 on my Tablet running Android 5.0.  Software installs OK.

Authorization with my Adobe ID: OK.

Downloading an eBook: OK.

When I open the eBook, I got the Error E_ACT_NOT_READY.

Canceling the authorization is not working too: Error Message "authorization can not be
deleted Try again later."

I have seen, there are more People wich have the same Problem.

I also tried to contact the Adobe Support, but there I can't get help for Android Systems (only MAC and Windows). The supporter told me to put my Question again into the Forum. Here it is.

I hope that one of the developers of ADE 4.5 can say under what circumstances the error E_ACT_NOT_READY occurs and how to overcome these circumstances.

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correct answers 1 Correct answer

Community Beginner , Dec 12, 2016 Dec 12, 2016

Now I found the solution of this Problem myself:

  • Local deauthorization on "Digital Editions"
  • Under "Settings" - "Apps" -  "Adobe Digital Editions": clearing the cache, deleting the data and exiting the app
  • Manual deleting the folder named ".adobe-digital-Editions" (this is, what I have never tried before)

And now it works.

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Community Beginner ,
Dec 12, 2016 Dec 12, 2016

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Now I found the solution of this Problem myself:

  • Local deauthorization on "Digital Editions"
  • Under "Settings" - "Apps" -  "Adobe Digital Editions": clearing the cache, deleting the data and exiting the app
  • Manual deleting the folder named ".adobe-digital-Editions" (this is, what I have never tried before)

And now it works.

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Community Beginner ,
Apr 24, 2020 Apr 24, 2020

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I got it now, it woks also on E-Reader BOOX Nova 2, 🙂 thank you

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