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giorgiog75546803
giorgiog75546803
Participant
February 7, 2015
Question

E_AUTH_NOT_READY

  • February 7, 2015
  • 1 reply
  • 959 views

How do I get around the above error message, when trying to authenticate or validate Adobe Digital Editions? i have pc windows 8 and this link doesn't work Error "E_AUTH_NOT_READY" | Digital Editions

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    1 reply

    WonTolla
    WonTolla
    Participating Frequently
    February 28, 2015

    There are other threads on this topic suggesting you de-authorize and authorize anew your computer.

    I cannot even de-authorize my computer; I get the E_AUTH_NOT_READY error.

    I have tried uninstalling and reinstalling ADE 4.0 to no avail

    Extremely frustrated.

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    March 23, 2015

    Please try out the below solution.

    Mac:

      1. Deauthorize ADE. To do so, navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to trash.
      2. Authorize ADE again.

    Windows:

      1. Click Start > Run.
      2. Type regedit and then press Enter. The Registry Editor opens.
      3. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
      4. Right-click the Adept key and click Delete.
      5. In the Confirm Key Delete dialog box, click OK. ADE is deauthorized now.
      6. Authorize ADE again.

    Hope this solves your problem

    carstenb90970274
    carstenb90970274
    Participant
    March 27, 2015

    Hi,

    I have the same problem on Win8. I can not deauthorize, when I try I get the E_AUTH_NOT_READY error.

    There seems to be no solution and nobody a adobe seems to care´.

    Yery frustrating!

    Carsten

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