Skip to main content
giorgiog75546803
Participant
February 7, 2015
Question

E_AUTH_NOT_READY

  • February 7, 2015
  • 1 reply
  • 958 views

How do I get around the above error message, when trying to authenticate or validate Adobe Digital Editions? i have pc windows 8 and this link doesn't work Error "E_AUTH_NOT_READY" | Digital Editions

    This topic has been closed for replies.

    1 reply

    WonTolla
    Participating Frequently
    February 28, 2015

    There are other threads on this topic suggesting you de-authorize and authorize anew your computer.

    I cannot even de-authorize my computer; I get the E_AUTH_NOT_READY error.

    I have tried uninstalling and reinstalling ADE 4.0 to no avail

    Extremely frustrated.

    Dominic Michael
    Adobe Employee
    Adobe Employee
    March 23, 2015

    Please try out the below solution.

    Mac:

      1. Deauthorize ADE. To do so, navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to trash.
      2. Authorize ADE again.

    Windows:

      1. Click Start > Run.
      2. Type regedit and then press Enter. The Registry Editor opens.
      3. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
      4. Right-click the Adept key and click Delete.
      5. In the Confirm Key Delete dialog box, click OK. ADE is deauthorized now.
      6. Authorize ADE again.

    Hope this solves your problem

    Adobe Employee
    March 31, 2015

    It is really frustrating: I spent now an hour to find out how to access the chat-support and thta it simply does not work when you use Firefox :-(

    Seems to work technically now by using IE, but nobody is answering.

    I will never ever buy any books again that a licenced by for digital-editions. This feels like someone is "robbing" the content you payed good mony for.


    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.