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Participant
October 29, 2010
Question

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

  • October 29, 2010
  • 20 replies
  • 109645 views

I am getting this error and it is frustrating me. I need to access this book for my class and still have not gotten it. I have paid money for it and would like to use it sometime....

I installed this program on my friends computer and accessed the book. At the time, that was the only place I could download the book and read it. Now I would like to switch it to my computer so that I can do my homework and assignments at my place. I have looked and tried and everything you can ever imagine to fix it, but I still get the same error.

Please help!

20 replies

Participant
July 2, 2023

Hey guys, it's very frustrating to see that there has been the same problem for over 10 years that hasn't been properly addressed yet!

I came to this page very frustrated myself, so I want to offer an easy solution that somehow works for me:
        1. I converted the .acms file to .pdf (I think .epub should also work)
        2. then opened it in Adobe Digital Solutions.

Worked instantly, even though I couldn't open this file anywhere else. 
You can then open the file elsewhere (like in your browser), download it (I think it opens it as .epub), convert it to .pdf, print or whatever. Good luck, I hope it helps!

October 6, 2021

Hello! I have solved this issue!

As another user replied, enter your ADE software, then Ctrl Shif  D, unauthorize. 
Then reinstall it (well, I uninstalled it and reinstalled it again, but perhaps you don't need to uninstall it), go to help, authorize pc (or just press Ctrl Shift U) and insert your Adobe ID (your email and password). That's it!
Solved in an hour more or less!!

Cheers!

Participant
December 21, 2020

I was able to fix this issue on my mac 

I opened Adobe Digital Editions and clicked help 
Then selected Erase Authorization 

Participant
September 26, 2020

I downloaded a book on my tablet using OverDrive, and when I tried to download it again onto my computer using Adobe Digital Editions, I received this error message:  E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.  After going back and forth with the bookseller without success, I figured out the following solution.  Erase the authorization in Adobe Digital Editions, and reauthorize the computer, making sure to select OverDrive as an authorized "Vendor."  In this way, your Adobe and OverDrive accounts will be linked so that Adobe won't think OverDrive downloads are being done by another user fulfilling the license.  In other words, you have to tell Adobe that the user who fulfilled the book using OverDrive was you.  Adobe will also allow you to choose other "Vendors" from a list.

 

Participant
August 21, 2018
Participant
July 17, 2018

completely remove the initial install from your friends computer. Make sure you have it plugged into the internet when you do the install. Then proceed as normal on your computer. That gets you there.

Known Participant
July 18, 2018

Been using ADE for years...never installed on a friends computer....

wcook

the_larch
Participant
April 10, 2018

In Windows 10, the solution is to open Adobe Digital Editions in Administrator mode, or right click on the ADE desktop icon and choose "Run as Administrator". Enter your administrator password, and now you can view your e-book. In order to download and view e-books direct from the public library, you have to first log on to the Administrator account first, then go online. It's dangerous to go online in Administrator mode, and that's probably why Adobe is having so much trouble getting this program to work.

Participating Frequently
January 26, 2018

See my reply.  Delete the book from your mate's PC, then from yours.  Then redownload to yours.

Participant
January 26, 2018

Right, but I haven't downloaded it to another computer, just to mine, multiple times (while I was trying to get it to work). And I assume it's been downloaded to other people's computers in the past because it's a library book.

Participating Frequently
January 26, 2018

That won't make any difference, mate.

All my books had been downloaded by lots of other students.  My fix works for the OP who had my problem cos he first downloaded it on his mate's computer so it wouldn't open on his when he downloaded it there.

I can't help.

Have you tried nuking ADE, and then finding and nuking the register file.  Then downloading and reinstalling ADE as you do it?

But downloading and deleting is no problem.

What happened?  You'd downloaded the books lots without problems and then one day, you get this message?

Participant
January 15, 2018

This is happening to me, too, but I've never used ADE on any other computer. I have downloaded the file multiple times on this computer, but the only reason I did that is because I couldn't get it to work. Is there anything I can do about this?

patriziac198277
Participant
December 27, 2017

Mi associo ai messaggi che sottolineano che questi sistemi complessi e sconclusionati che mi portano oggi a non poter scaricare i libri che ho regolarmente pagato  - con denaro buono, in cambio di programmi indaginosi e fallaci  - deve finire.

Non parliamo poi della libreria (Bookrepublic) da cui ho comprato sempre, che nemmeno risponde alle mie richieste di aiuto.

Credo che sospenderò ogni acquisto. Sono adulta, vaccinata e stanca di fare IO il lavoro per cui ho abbondantemente già pagato.

Credo che ogni libro che comprerò d'ora in poi sarà un solido libro cartaceo, che potrò prestare, rivendere e regalare, e - finché avrò gli occhi - rileggere a volontà.

Aggiungo che non ho fatto prima che arrivasse questo errore, nulla di nuovo: da un giorno all'altro la cosa non funziona più. Dopo ho tentato di tutto, e sono esausta

Participant
March 9, 2018

Sono d'accordo con te. Anch'io dall'oggi al domani mi sono trovato con il problema di aver acquistato diversi libri e mi ritrovo oggi a non poterli leggere, inspiegabilmente, e senza aver fatto nessuna variazione. E Adobe non fa nulla per risolvere questo problema