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Participant
October 29, 2010
Question

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

  • October 29, 2010
  • 20 replies
  • 109644 views

I am getting this error and it is frustrating me. I need to access this book for my class and still have not gotten it. I have paid money for it and would like to use it sometime....

I installed this program on my friends computer and accessed the book. At the time, that was the only place I could download the book and read it. Now I would like to switch it to my computer so that I can do my homework and assignments at my place. I have looked and tried and everything you can ever imagine to fix it, but I still get the same error.

Please help!

20 replies

jamils681195
Participant
December 27, 2017

This is a rip-off by adobe and ebook sellers, everybody is saying they cannot do anything.

Participant
August 6, 2016

It's too difficult and too time consuming. Thank you for killing reading, Adobe, Kobo, Google and all the rest.  You allow spammers and thieves and every other huckster to use your servers but we can't get our epubs on our epub readers.  Really great job, I will continue to try and find ways around you.

I had to call Kobo and THEY had to try and remove the DRM so my books could be downloaded and put on my ereader. I literally spent a total of at least 5-6 hours on this the last week for 13 books purchased and we still couldn't get all of them, they had to put me in for a refund of my money. What the hell is wrong with this picture??

FIX IT.

Participant
August 5, 2016

Ebooks was sure a fun thing. Untill The only e(rror)book we'll ever read is Adobe digital Editions: E_LIC_ALREAdY_FULIFILL_BY_ANTHER_READER. End of adobe

Participant
August 3, 2016

STUPID ADOBE.  Stop interfering in people's lives.  If I OWN a real book, I can lend it to anyone in the world I want over and over and over again and you or NO ONE can do anything about it.  Stop being a da*m Book Gestapo Nazi.  We PAID for our books - make it EASY for us to use them to our pleasure, on whatever device we decide to use on any given day!!!

OR =- SOMEONE PLEASE CREATE A NEW PROGRAM THAT IS BETTER THAN THIS JUNK.

Kobo could have a different solution that Adobe Digital Editions to use.  I would dump this crud off my computer in a hot second if I had an alternative. JUST WANT TO READ MY DAMN BOOKS I PAID FOR ON MY SONY DAILY EDITIONS EREADER.

Participant
September 9, 2016

Please use the steps below. It resolved the same issue for me.

Resolution: Follow these steps:

  1. Uninstall Adobe Digital Editions using one of these two methods:
    • Start > Programs > Adobe > Adobe Digital Editions > Uninstall
    • Start > Settings > Control Panel > Add Remove Programs
  2. Initiate Uninstall
  3. In order to remove all remnants of Adobe Digital Editions / Adobe Adept from the machine a "Registry Edit" will need to be performed:
    • Start > Run > Regedit
  4. Search for HKEY_CURRENT_USER > Software > Adobe > Adept and Delete the full "Adept" folder
  5. Remove only the structures that are under the "SOFTWARE" extensions. This will remove the Adobe ID / License and Activation Keys
  6. Clear any outstanding tasks that may be associated to Adobe Digital Editions downloads
    • C:\data\my digital editions
    • C:\my documents\my digital editions
  7. Delete any documents within these folders:
    • Restore > Tasks
    • Restore > Failed
  8. Re-install Adobe Digital Editions

This is the information I came across on the forums--hope it helps.

October 9, 2016

This did not work at all for me.

Aligrani
Participant
July 22, 2016

I had downloaded an ePub book from a library. Nothing worked - authorised and deauthorised my computer. It is now set with ADE unauthorised. But, I belong to a different library also and downloaded two other books from there, both ePub. ADE had no problem with these, and I used ultimate to covert them to mobi for my kindle No problem. I remember reading somewhere that the "in use by another user" was a problem from the vendor end, in my case it would seem to be the first library. I have not made contact, yet As I have spent enough time on it already. But others may also find it is worth considering that the problem may not be with ones own computer at all So I thought I would post this.

Participant
December 5, 2015

I received this error because I was using an AdobeID to access an OverDrive book. I don't know if there is a way to link the two.

pawelk19036154
Participant
May 17, 2015

Solution:

  1. Open Adobe Digital Editions.
  2. Press Control-Shift-D (Windows) or Shift-Command-D (Mac OS) to deauthorize Adobe Digital Editions.
  3. Choose Help > Authorize Adobe Digital Editions with you Adobe account ID(e-mail) and pass.
  4. Open your document
daniels10281860
Participating Frequently
December 9, 2015

Quote: "

Solution:

  1. Open Adobe Digital Editions.
  2. Press Control-Shift-D (Windows) or Shift-Command-D (Mac OS) to deauthorize Adobe Digital Editions.
  3. Choose Help > Authorize Adobe Digital Editions with you Adobe account ID(e-mail) and pass.
  4. Open your document"

Yeah....and what do you do when that doesn't work after a dozen failed attempts?

Aligrani
Participant
July 22, 2016

Quote: "

Solution:

  1. Open Adobe Digital Editions.
  2. Press Control-Shift-D (Windows) or Shift-Command-D (Mac OS) to deauthorize Adobe Digital Editions.
  3. Choose Help > Authorize Adobe Digital Editions with you Adobe account ID(e-mail) and pass.
  4. Open your document"

Yeah....and what do you do when that doesn't work after a dozen failed attempts?

Agree - beware this solution!!

After de-authorising I get a message that this computer cannot be authorised using an ADOBE account that has already been used for another computer or device. !

Participant
March 2, 2014

My computer with ADE died. I have a new computer, new install of ADE and could not authorized. I de-authorized and reauthorized. When I attempt to get my book from the library I get the dreaded E_LIC_ALEADY_FULLED_BY_ANOTHER_USER.

How do I get access to my authorized content?

lorenzo_jedi
Participant
August 19, 2014

I've got the same problem.

All that is not acceptable: first, I've paid with "good" money; second, I often need to change my computer...what should I do? Reset all the licences of my ebooks? Install/unistall, registry keys edit...this is a bad approach. If this is the drm solution to garantee sellers (and not buyers!), I'll be back to paper, or - better - I'll borrow the book from a library.

Participant
November 13, 2010

I have almost the same problem. I bought an e-book and opened it in unauthorised ADE. After a day or two i remembered to authorise ADE so i did. However, i'm not allowed to open my e-book now.

Does anyone have a solution?

Participant
November 14, 2010

The problem E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER is a result of:

- Downloading and associating book downloads with DigitalEdition and not having an AdobeID. (It get associated with an anonymous account)

- After creating a AdobeID the book can not be read with this new ID (It is already fulfilled with another anonumous user!)

+ So best thing to do is to remove the book, and ask the book seller a new download opportunity and associate the book with this new AdobeID.

So there is perfect logic to have this error. Adobe wil not solve this problem for you. Please contact the bookstore/bookseller!

We can complain about it but there is has no use: This is the digital book world, yes it would never happen with paperbooks. They never fall out of the shelves, but can not be copied that easy

Good luck, and have fun with your e-readers!

Participant
April 17, 2011

I am getting the same message on

my computer.

I have 2 books on ADE but can't seem to add any more.

I have quite a few books in my kobo library, but that's as far as they get.

I don't know what to do.

Can anyone help?

November 4, 2010

well I'm actually having the same trouble with my new ebook purchased. Help please !!!!!!!!!!!