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eBook import issue

New Here ,
Sep 29, 2015 Sep 29, 2015

I’m having issues importing ebooks into the application. After downloading a book the ADE app opens but no book appears. I get the message ‘Fulfilling’ followed by ‘Connection Error Detected- Digital Editions could not connect to the fulfillment server,’ despite no web connection issues. The download folder shows a ACSM like 978149262343.acsm but it just can’t complete the connection to the app. I have deleted the app and reinstalled it a few times but nothing changes. Any help would be appreciated.

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