erasing authorization

Forum|Forum|9 years ago
December 9, 2016
2 replies
447 views

When I try to erase authorization I get a error message saying please try some time later. This has been going on for 24 hours.

This topic has been closed for replies.

M

marilynb74906815

Participating Frequently

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

A

Anonymous

sorry spoke too soon. I did manage to download books ...three actually. They are on the kobo, but it now says....This document is protected by Adobe Digital Rights Management, and is not currently authorized for use with your Adobe ID. Please sign in with the authorized Adobe ID and try Again????? what does that mean?

M

marilynb74906815

Participating Frequently

Hmmm. ADR mgt. is a copyright protection code that protects people from borrowing library books and keeping them forever (for example). You might try de-authorizing and re-authorizing again to see if that helps. If you purchased a book from Kobo, that's a different problem. I used to have a Kobo, but here in the US it's hard to get any customer support from that company, so I went back to Nook. If you can get help from them, that might solve your problem.

I've tried calling my public library but it's a waste of time, as the technical issues are too idiosyncratic. And as for Adobe, they have no interest in supporting a product that is free.

On the ADR code, sometimes you can return the book and then download again. That worked for me, ONCE.

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Sent: Friday, December 9, 2016 4:45 PM

Subject: erasing authorization

erasing authorization

created by Davidsly in Adobe Digital Editions - View the full discussionsorry spoke too soon. I did manage to download books ...three actually. They are on the kobo, but it now says....This document is protected by Adobe Digital Rights Management, and is not currently authorized for use with your Adobe ID. Please sign in with the authorized Adobe ID and try Again????? what does that mean? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9192418#9192418 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9192418#9192418 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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A

Anonymous

would love to hear from you on what they determine the issue is. I too have worked with this for over two weeks, without resoluion

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