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fanice9261
fanice9261
Participant
February 27, 2015
Question

Error ! Check activation

  • February 27, 2015
  • 4 replies
  • 7228 views

I buy a book and when I download it, I get an URLLink.acsm files. When I want to open it, ADE gives a message "Error ! Check activation"

What does I do ?

This topic has been closed for replies.

4 replies

maggieh79282637
maggieh79282637
Participant
March 20, 2017

I am trying to erase authorization on ADE so that I can re-authorize my PC.  Can anyone help me with this?  Has anyone else had a similar problem?

J
josephd1980094
Participant
November 19, 2015

It worked for me, thanks!

B
bertafw
Participant
June 28, 2015

I was able to delete in regedit screen but wont let me authorize.  same error message

Sameer G
Sameer G
Known Participant
February 27, 2015

Hello!

This means that your new e-book is DRM protected. You probably need to authorize the device you want to view the book on. To do that, you need an Adobe ID. Since you are posting in these forums, you already have Adobe ID.

1. Start Adobe Digital Editions.

2. Press Ctrl+Shift+U.

3. Follow onscreen instructions.

I am assuming you are a Windows user. Is that correct? For a Mac, the keyboard shortcut should be Cmd+Shift+U. You can of course also go to the program menu Help, and then "Authorize Comptuer".

Have you been reading the book on any other device yet? There are different "eBook vendors". If you got your book from Google, then I suggest you use your Google account to authorize your computer via Adobe Digital Editions, and not your Adobe ID.

alejandrof49030907
alejandrof49030907
Participant
March 15, 2015

Hi, i have the same problem with the 4.03 version. I´ve tried use crtl+shift+U and nothing happens. My device is a wibook from inves, i´m running windows 7. What an i do? thanks

S
Adobe Employee
shreya
Adobe Employee
March 17, 2015

I have the same problem, but when I go to de-activate it tells me "unable to erase - try again after sometime". Well I waited 2 days - and I still get the message - Help!mess

I also got the error! Check activation message - tried the ctrl shift u - it did nothing for me either..


If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

Reference:

https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

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