Skip to main content
Participant
December 6, 2016
Question

Error! Check activation

  • December 6, 2016
  • 1 reply
  • 336 views

I am trying to download a book from Overdrive, I was getting error 2038 but when I updated ADE to version 4.5.2 I am now getting Error! Check Activation.  Can someone help me with this

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    December 6, 2016

    Windows:

        Close all applications.

        Choose Start > Run.

        In the Open text box, type regedit and then press Enter. The Registry Editor opens.

        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

        Select the Adept key.

        Choose File > Export.

        In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

        Right-click the Adept key and choose Delete.

        In the Confirm Key Delete dialog, click OK.

        Close the Registry Editor.

        Open Adobe Digital Editions and reauthorize.

    Macintosh:

        quit Adobe Digital Editions.

        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

        Open Adobe Digital Editions and reauthorize.

    gailzakayAuthor
    Participant
    December 6, 2016

    Thank you so much, it worked!

    Participating Frequently
    December 6, 2016

    I have done all of the above BUT NOW CANNOT AUTHORIZE!!!!  The software says it cannot "connect to activation server" and thinks I am not online...  Obviously I AM online as evidenced by this post.

    PLEASE HELP!