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Comet1234
Comet1234
Participant
October 24, 2014
Answered

Error check activation

  • October 24, 2014
  • 23 replies
  • 56832 views

I just downloaded adobe digital editions. When I go to download my library book and open it with the program I get a message "error check activation". Help I don't know what to do. Everything is authorized but I don't know how I correct the error.

    This topic has been closed for replies.
    Correct answer Prabhanjan

    Please try de authorizing and then re authorize(do this only if you remember your ID and password). Hope this helps.

    23 replies

    Show previous replies
    J
    jackie79
    Participant
    November 5, 2014

    Hi, I am also having this problem, however when I click on the help tab, I cannot select the Eraze authorization option !?!? Any ideas why? Or how I can change it?

    Prabhanjan
    Prabhanjan
    Participating Frequently
    November 7, 2014

    If you are not able to select Erase authorization, then that means that your computer is not authorized at all!

    A
    Anonymous
    October 24, 2014

    I have the same error. How do I de-authorize it?

    Comet1234
    Comet1234Author
    Participant
    October 25, 2014

    When the Adobe Digital Editions is open go under Help and choose Erase Authorization.

    A
    Anonymous
    October 25, 2014

    I have tried de authorizing and re authorizing but I am still getting the same message. What should I do now?

    Prabhanjan
    PrabhanjanCorrect answer
    Participating Frequently
    October 24, 2014

    Please try de authorizing and then re authorize(do this only if you remember your ID and password). Hope this helps.

      Comet1234
      Comet1234Author
      Participant
      October 24, 2014

      That worked. Thanks so much. Very helpful.

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