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kellym74940169
Participant
March 16, 2015
Question

Error erasing authorization. (when trying to fix:"E_act_not_ready"

  • March 16, 2015
  • 1 reply
  • 249 views

Hi!  
I am using a Mac. I get this same error.  HOWEVER, your directions DO NOT work.  When I go to "Erase Authorization" I get this message: "Unable to Erase Authorization. Please try after some time."

I have tried several things: completely uninstalled Digital Editions and then Re-installed. Shut down computer. These steps are not working.

How can I erase authorization if it wont let me?

Thanks!

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shreya
    Adobe Employee
    March 17, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    ( Detailed Steps:

    1. Go-> Go to folder.

    Go to folder dialog will appear.

    2. Type   ~/Library/Application Support/Adobe/Digital Editions

    drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again. )

    Reference:

    Error "E_AUTH_NOT_READY" | Digital Editions

    leoyw
    leoyw
    Participant
    May 13, 2017

    not working, this is really stupid for adobe, now can't read library books anymore

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