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J
jessr57806675
Participant
April 26, 2016
Question

Error Getting License??

  • April 26, 2016
  • 2 replies
  • 705 views

I just tried to download a book I purchased from Google Play to ADE. I have previously purchased books from google play, downloaded the EPUB into ADE and happily read them on my Kobo, with no problems. I bought a couple of books in a hurry last september, before a trip and they woudn't transfer into ADE. So i left without them and forgot about them, until today. I just tried again. The error message I get is:

Error getting license. License server communication problem. E_STREAM_ERROR.

I am using the same laptop with the same google play account and the same ADE version as earlier.  I cannot understand what has changed. 

Can anybody help? You will need to answer in plain english as I'm not a computer tech.

Thanks!

This topic has been closed for replies.

2 replies

J
jessr57806675Author
Participant
June 14, 2016

Hi,

I finally solved this. I needed to update my ADE. First requiring a windows update. Now that everything is back up to scratch, books are downloading fine from google play into ADE. This was probably obvious to a techy but took me a while to figure out!

Jess

Nanaky
Nanaky
Participating Frequently
June 23, 2016

This is fine.

Nanaky
Nanaky
Participating Frequently
April 27, 2016

E_STREAM_ERROR. is a problem with the downoad server itself. Have you try to download the file with a other Internet Browser?

J
jessr57806675Author
Participant
May 1, 2016

Hi there,

Thanks for your response. Apologies for my slow reply. I usually use google chrome. I just tried with internet explorer and it gave me exactly the same error message. I click 'download EPUB' in google play, then ADE opens and starts to download, then it stops and gives the error message 'Error getting license: License server communication problem: E_STREAM_ERROR:'

Jess

Nanaky
Nanaky
Participating Frequently
May 2, 2016

Error with different eBooks? If not know check it with this: http://www.adobe.com/solutions/ebook/digital-editions/sample-ebook-library.html

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