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Tony6895
Tony6895
Participant
February 27, 2016
Question

File download issue on Nextbook Tablet Android 5.0

  • February 27, 2016
  • 1 reply
  • 1279 views

Okay I have downloaded ADE 4.5 on my Next book running Android 5.0.  Software installs okay.  Download ascm file from vendor click on it then a dialog box opens says which program click Adobe digital editions.   Program opens then error message as follows:  unable to download  error getting license. License Server Communication Error. E_Act_Not_Ready.   Now the program works great on my two computers but will not work on Nextbook Tablet.   Now in my account settings on Adobe website it shows 2 desktop computers have been authorized,  there is a section right below that for OTHER APPLICATIONS it shows that nothing has been authorized.  Don't know if it's a vendor issue from bookstore or not acts more like license issue from Adobe.  Any suggestions on this matter would be greatly appreciated.

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1 reply

Nanaky
Nanaky
Participating Frequently
February 29, 2016

Have you on the Tablet a other Reader App?

T
thilow3330347
Inspiring
September 23, 2016

I have the same Problem an I am using "UB Reader" as 2nd Reader. There I can't open eBooks too.

I tried to the following (that dosn't work):

  • Uninstalling "UB Reader" 
  • Local deauthorization on "Digital Editions"
  • Unistanllig "Digital Editions"
  • Reboot the Tablet
  • Installing "Digital Editions"
  • Device was still authorized (!?)
  • Open an eBook => Error E_Act_Not_Ready
Nanaky
Nanaky
Participating Frequently
September 23, 2016

For the error you must remove the authorize and authorize again. How you make it with your Reader should check in the help of the reader. If digital edition are still insed you have in the settings a option to remove the authorize.

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