Garbled, missing and faded out pages

New Here ,
Nov 18, 2021 Nov 18, 2021

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I have tried to use this product on a brand new iPad worth 3 (expensive) books and it simply doesn't work.  Pages are missing, faded or over-exposed to be unreadable or garbled.

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New Here ,
Dec 26, 2021 Dec 26, 2021

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I have the exact same problem, the books reads fine on the Window version of Adobe Digital Edition on my laptop, but when I open the book in the iPad version, pages are missing, faded or over-exposed! Anyone knows how can we get this resolved?

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New Here ,
Dec 31, 2021 Dec 31, 2021

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Problem on an iPad can't find an answer in this forum

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Community Beginner ,
Feb 23, 2022 Feb 23, 2022

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I have the same problem and can't find an answer anywhere.  I have used ADE on this exact iPad for a year and a half with no issues, have read hundreds of books on it.  I haven't updated or changed anything.  Now I open books and they are faded, garbled or blank.  Sometimes it looks fine until I tilt the iPad and then they all go wonky, sometimes it works fine the first time I open it and then the next time they've all corrupted.  I can read the same books fine on ADE on my desktop, but I don't want to read books on my desktop.  The lack of any direction for help is so frustrating!

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New Here ,
May 19, 2022 May 19, 2022

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Same issue with brand new ipad, worked fine on my old one, latest app installed.

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