Getting E_ACT_NOT_READY errror. Can't deauthorise ADE on Macbook Pro (Yosemite). Suggestions?

Forum|Forum|10 years ago
April 1, 2015
2 replies
388 views

I keep getting the above error. When I try to deauthroise ADE, I get a message that deauthorisation failed. Suggestions?

This topic has been closed for replies.

S

shreya

Adobe Employee

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

derekdokoto

Participating Frequently

success. ADE 4.0 is to be avoided. It crashed after my solution.

The solution is trash the activation.dat preference file.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.

I reinstalled ADE 3.0 and life is good.

The Error getting License. License Server Communication Problem: E_ACT_NOT_READY

on yosemite was bogus.

crowongateAuthor

Participant

We've tried the suggestions we found here (E_ACT_NOT_READY.‌) but without success. We couldn't deauthorise ADE and couldn't find the file they describe.

S

shreya

Adobe Employee

Ok, try the following way to access activation.dat:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

Hope this works !!

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