Highlighting works, then it doesn't work

Community Beginner ,
Nov 07, 2017 Nov 07, 2017

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Hello Adobe,

My e-book is DRM protected. I can not copy paste any text. Which is fine because it is a study book and you have added a highlight function for me to help me get to the core of the contents.

The highlighting function works. Sometimes. Yesterday I highlighted away. Today, I continu in the same document and the Highlight option is greyed out. CTRL+M does nothing. So I scroll to previous pages. Also there the option is greyed out. But CTRL+M does highlight a text. I don't get this random behaviour?!? I would like to hear a solution promptly.

Regards,

René

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Community Beginner ,
Nov 07, 2017 Nov 07, 2017

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Update: restarted the program and now I am able to Highlight. Still needs to be fixed though.

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Community Beginner ,
Nov 09, 2017 Nov 09, 2017

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Hello Adobe,

The problem still persist. I can see multiple users have this issue. Has this issue been added to your "to do" list? I have had no reaction.

With regards,

René

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Community Beginner ,
Dec 30, 2017 Dec 30, 2017

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Me too - Adobe Support please reply to this problem urgently - Paul Williams Sydney Australia

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Community Beginner ,
Dec 30, 2017 Dec 30, 2017

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Paul Williams again - I closed the app and restarted and Highlight now works. Will let you know if it stops again. Paul

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Community Beginner ,
Dec 30, 2017 Dec 30, 2017

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Now 1pm and highlighting has again stopped working. However, it returned after restarting the app.

Would appreciate a reply from Adobe Support after the New Year break. Paul

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Community Beginner ,
Dec 30, 2017 Dec 30, 2017

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Highlighting stopped again at 1:39 pm - now beyond annoying.

Paul

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Community Beginner ,
Dec 30, 2017 Dec 30, 2017

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Stopped highlighting again 4 pm - I'll make this the last post and hope Adobe Support will fix. Paul

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New Here ,
Nov 08, 2021 Nov 08, 2021

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Have this exact problem. Has this really not been fixed in the last 4 years?

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New Here ,
Jan 06, 2022 Jan 06, 2022

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I am having this same problem right now as well. It renders the Adobe Digital Editions effectively ineffective. After all, don't most people use this for checking out books for study, research, etc.? Highlighting seems like a very basic feature one would expect to work without fail.

 

So annoying and disappointing! Adobe, please fix ASAP!

 

Thank you,

 

Jeff

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New Here ,
Jan 21, 2022 Jan 21, 2022

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Same problem. I've Just open another book and highlight sth, then back to the book im reading and now the highlighting feature works.

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Community Beginner ,
Jul 11, 2022 Jul 11, 2022

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Highlighting will work me until Ihit a new chapter, then it will stop. I have to go back to the library then reopen the book and I can highlight again. I wish Adobe would fix this.

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