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Participant
June 2, 2021
Question

How do I find my account number?

  • June 2, 2021
  • 1 reply
  • 161 views

I purchased some eBooks, but I didn't know they required Adobe Digital Edition.  So I downloaded it and created an Adobe account, but I can't open any books with bookshelf.  I get a dialog asking for an account number, but I can't find one? 

 

That plus the only support is here, making it a frustrating journey for something totally simple.

 

James

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    1 reply

    Participant
    June 3, 2021

    Okay, sometimes I'm slow, but the answer was to just put in my username, which is my emial address.  That is what they wanted, not some digital number.  That worked and I'm using the bookshelf now.

     

    HTH,

    James